湖北农业科学 ›› 2020, Vol. 59 ›› Issue (20): 170-172.doi: 10.14088/j.cnki.issn0439-8114.2020.20.038

• 经济管理 • 上一篇    下一篇

天竺山国家森林公园游客满意度调查探究

王欣欣, 王怡, 郭萌, 赵翠翠   

  1. 商洛学院经济管理学院,陕西 商洛 726000
  • 收稿日期:2019-10-13 出版日期:2020-10-25 发布日期:2020-12-04
  • 作者简介:王欣欣(1992-),女,河北石家庄人,助教,硕士,主要从事生态旅游方面研究,(电话)15229981560(电子信箱)zjxazwx@163.com。
  • 基金资助:
    陕西省社科基金项目(2019S040);陕西省社科界重大理论与现实问题研究项目(2019Z047);陕西省创新能力支撑计划资助项目

Investigation on the tourist satisfaction of Tianzhushan national forest park

WANG Xin-xin, WANG Yi, GUO Meng, ZHAO Cui-cui   

  1. Faculty of Economics and Management,Shangluo University,Shangluo 726000,Shanxi,China
  • Received:2019-10-13 Online:2020-10-25 Published:2020-12-04

摘要: 位于陕西省商洛市的天竺山国家森林公园生态旅游资源丰富,但在游客满意度方面仍然存在许多问题。厘清游客满意度等相关概念,通过问卷调查进行数据采集,运用IPA象限分析法分析天竺山国家森林公园游客满意度方面存在的问题,为采取针对性措施提供方向,从而有效提高天竺山国家森林公园的游客满意度,促进景区更好更快地发展。

关键词: 游客满意度, 生态旅游, IPA象限分析法, 天竺山国家森林公园

Abstract: Tianzhushan national forest park located in Shangluo city of Shaanxi province,which was rich in ecotourism resources,but there were still many problems in the tourist satisfaction.This study clarified the concept of tourist satisfaction and other related concepts,collected data through questionnaire survey,used IPA quadrant analysis method to analyze the existing problems of the tourist satisfaction in Tianzhushan national forest park,in order to provide direction for taking targeted measures,so as to effectively improve the tourist satisfaction of Tianzhushan national forest park and promote the better and faster development of the scenic spot.

Key words: tourist satisfaction, ecotourism, IPA quadrant analysis method, Tianzhushan national forest park

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