湖北农业科学 ›› 2022, Vol. 61 ›› Issue (19): 214-221.doi: 10.14088/j.cnki.issn0439-8114.2022.19.040

• 经济·管理 • 上一篇    下一篇

民族地区公民诉求与地方政府回应性研究——基于新疆“地方领导留言板”的大数据分析

张晔, 谢倩倩, 杨艳   

  1. 新疆农业大学管理学院,乌鲁木齐 830091
  • 收稿日期:2022-05-06 出版日期:2022-10-10 发布日期:2022-11-04
  • 通讯作者: 谢倩倩(1996-),女,新疆伊犁人,在读硕士研究生,研究方向为电子政务,(电子信箱)2371616130@qq.com。
  • 作者简介:张 晔(1972-),女,山东郓城人,副教授,博士,主要从事城乡管理与公共治理,(电话)13699951500(电子信箱)1137126883@qq.com。
  • 基金资助:
    国家社会科学基金项目(20XSH009)

Study on citizens' appeal and local governments' responsiveness in ethnic regions:Big data analysis based on “Local leadership message board” in Xinjiang

ZHANG Ye, XIE Qian-qian, YANG Yan   

  1. College of Management, Xinjiang Agricultural University, Urumqi 830091, China
  • Received:2022-05-06 Online:2022-10-10 Published:2022-11-04

摘要: 通过网络爬虫技术,使用“八爪鱼”数据采集器在线抓取新疆“地方领导留言板”2011—2020年公民网络诉求与政府回应信息作为样本数据,采用自动文本分析、对比分析法、空间分析法、Logistic回归分析公民网络诉求与政府回应的行为特征。分析结果表明,公民通过网络表达诉求的意识在逐渐增强,但政府的整体回复率偏低;公民网络诉求的时空因素、议题类型因素和诉求表达方式因素对地方政府回应都有不同程度的影响;制度、政府和公民是网络空间政治互动的三大因素。

关键词: 政府回应, 公民诉求, 大数据, 新疆

Abstract: By using the web crawler technology, the “Octopus” data collector was used to capture the citizen network appeal and government response information of Xinjiang “local leader message board” from 2011 to 2020 as sample data. Automatic text analysis, comparative analysis, spatial analysis and logistic regression were used to analyze the behavioral characteristics of citizens' online appeals and government responses. The results showed that the awareness of citizens to express their demands through the Internet was gradually increasing, but the overall response rate of the government was low. The temporal and spatial factors, topic type factors and expression mode factors of citizen network appeals had different degrees of influence on local government response. The system, government and citizens were the three major factors of cyberspace political interaction.

Key words: government response, citizen appeal, big data, Xinjiang

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